Smooth Aviation Warranty Infomation

Who is covered:

This warranty is extended only to the original end-use purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee.

What is covered and for how long

Only on stated products, Smooth Aviation warrants a period of 5 year from the date of retail purchase by the original end-use purchaser, when delivered to you in new condition, in original packaging, directly from Smooth Aviation or an authorised Smooth Aviation reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship.

What is not covered

This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow operating instructions;; accident; excess moisture; insects; lightning; power surges; connections to improper voltage supply; unauthorised alteration or modification of original condition; damages caused by inadequate packaging or shipping procedures; loss of, damage to or corruption of stored data; damages caused by use with non Smooth Aviation products; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorised, or repair of products damaged by these modifications; and products purchased from unauthorised dealers.

What we will do

During the warranty period, we will, at our sole option, repair or replace (using new or refurbished replacement parts) any defective parts within a reasonable period of time and free of charge.

What you must do to obtain Limited Warranty Service

To return a product, with proof of purchase from an authorised Smooth Aviation dealer or directly from Smooth Aviation, use the following procedures:
1. Contact Smooth Aviation directly for specific return and shipping instructions.
2. Label and ship the product, freight prepaid, to the address provided by Smooth Aviation
3. Place any necessary return authorisation provided number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused.

Other conditions

The provisions of this warranty are in lieu of any other warranty, whether expressed or implied, written or oral, including any warranty of merchantability or fitness for a particular purpose. Smooth Aviation limited maximum liability shall not exceed the actual purchase price paid by you for the product. In no event shall Smooth Aviation be liable for loss of, or damage to or corruption of stored data, or for special, incidental, consequential, or indirect damages howsoever caused including without limitation the replacement of equipment and property, and any costs of recovering, programming or reproducing and program or data stored in or used with your product.

Other legal rights

This limited warranty gives you specific legal rights, and you also may have other rights that vary from place to place. Some places do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.